My ECOBICI account

Update my details

• I forgot my username or password, how do I recover it?
• I changed or lost my credit/debit card, how do I update my bank information?
• How can I update or modify my personal details?

Problems with my account

• Unknown charge in your account?
• Why is my service blocked?

My Contract

• How can I check my membership contract?

Expiry of my annual membership

• How do I know when my annual membership expires?