General information

About the system

• Download ECOBICI App
• When will there be an expansion or new bike stations?

Schedule and location

• What is the schedule of service?
• Customer Service Center locations and office hours

Payments

• Which payment methods does ECOBICI accept?
• Can I pay with cash?
• Safe payment
• How can I make a payment?

Terms and Conditions

• Can I use an access code to take a bike?
• Membership plans and prices
• Can I lend my ECOBICI card?

Get to know our e-bike ( electric bicycle)

• Can I ride an e-bike (electric bicycle) in the rain?
• Generalities of our e-bike (electric bicycle)
• Which are the characteristics of an e-bike ( electric bicycle)?