You can easily cancel your account in your customer account via the website. Log in and click on "Unsubscribe service". You may cancel your membership before your renewal date. The Cancellation of the Service is irrevocable and non-refundable.
For assistance on canceling a membership, or closing an account completely, please contact Customer Service through our Contact Center 55-5005-2424 / 800-326-2421, social media, chat or Customer Service Centers.
We invite you to reconsider your decision, since our main objective is to be at your service.