When you signed up for an Annual Membership, you were automatically enrolled in auto-renew to make sure there were no interruptions in your service. We will bill the card that you have on file when your membership is set to expire.
In the event that the automatic renewal is not successful, you have 30 calendar days from the expiry date to update your billing information please check here.
Contact us trought Contact Center 55-5005-2424 / 800-326-2421, chat or visit our Customer Service Center to make the corresponding payment.
Temporary users are not subject to renewal, if they wish to continue with the service it is necessary to register again when your membership ends.