You can easily update your bank information in your customer account on our website. Log in, click on "User Sign in" select the option "update bank information" and enter your credit/debit card details, click on "confirm" and you will receive an email with the update confirmation. This function is not available in the app.
If you do not know your username and password, contact us through Call Center Service (55-5005-2424 / 800-326-2421), social media or chat and we will be happy to help you.