How do I request my invoice?

If you want to receive invoices via email, you just need to enter your tax details or those of your business. Here's how: 

1. Providing the following information:
   • User number or ECOBICI Card Number
   • Full Name
   • Description (Registration, Renewal, Exceeding time of use, Replacement) and date of payment
   • RFC
   • Business name
   • Email
   • Use of CFDI (G3 General Expenses)
2. Remember that if you have a different CFDI use than G3 (General Expenses) it is important to specify.
3. Please note, we only can generate issued invoices of current rates and within the current fiscal year.

   To submit a invoice request, please fill out this form and our Customer Service team will send you out to you within five business days. It is important provide all the information mentioned above.